All orders are processed within 4 business days ( does not include holidays and weekends)
should the company be experiencing a high volume of orders resulting in a delay of processing time an email will be issued to the email used at checkout.
all packages are currently sent by USPS
shipping and tracking information will be emailed to the email used at checkout.
In the case that a package is lost in the mail but has been shipped you will have to contact your local post office once packages are dropped off to the post office it is now the responsibility of the post office so please double check your shipping address before finalizing checkout.
Damages House of Her is not responsible for any products lost during shipment, if you recieve your order damaged please contact customer support for further help in filing a claim, please save all packaging material and damaged goods before filing a claim.
"Little Black Box" items are not eligigble for return due to sizing errors you must request the correct sizing with signup only if the box itself or other contents of the box maybe eligible for return please contact customer service to help file a claim.
all items must be returned with the security tag still attached if not attachted return will not be accepted.
THERE ARE NO REFUNDS UNLESS UP TO THE OWNERS DISCRETION***
when siging up for the subscription you are agreeing to the agreement to authorize a reoccuring monthhly charge the 27th of every month subscriptions must be cancelled prior to then to avoid additional or unwanted charges.
thank you in advance and we look forward to you shopping with us.
"Bringing Luxury feel to the masses for a fraction of the cost"
-House Of Her
CEO, Kash Amani